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Lucy Price Counselling Services: Privacy Policy

Last Updated: October 27th, 2014

Lucy Price Counselling Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, lucypricecounsellingservices.com or lucypricecounselling.com  (the “Website”). We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect personal information from you when you interact with our Website, such as:

  • Information You Provide:

    • Contact Forms: When you fill out forms on our Website, we collect your name, email address, and phone number to respond to your inquiries and provide our services.

  • Automated Information Collection:

    • We use Google Tags, Google Analytics, and other tracking technologies to automatically collect information about your device, IP address, browser type, operating system, pages visited, and time spent on the Website.

2. Purpose of Collecting Information

We collect, use, and disclose your personal information for the following purposes:

  • To respond to your inquiries and provide the information or services you request.

  • To analyze website traffic, usage trends, and user behavior using Google services, enabling us to improve our Website’s functionality and user experience.

  • To communicate with you about updates, promotions, or other relevant information (with your consent).

3. Use of Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies, including but not limited to Google services such as Google Analytics and Google Tags, as well as Wix Analytics. Cookies are small text files stored on your device that collect standard internet log information and visitor behavior information.

We use cookies to:

  • Analyze and understand how visitors use our Website using Google Analytics and Wix Analytics.

  • Customize and enhance your browsing experience.

  • Track and measure the effectiveness of our marketing campaigns.

By using our Website, you consent to the use of cookies and similar tracking technologies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings or by using the cookie management options provided on our Website.

4. Consent

By using our Website and voluntarily providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us at lucy@lucypricecounselling.com, subject to legal or contractual restrictions.

5. Disclosure of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers like Wix, Google, or other analytics and web service providers, to help us operate and manage our Website. These providers are contractually obligated to protect your information and use it only for specified purposes.

  • Legal Compliance: We may disclose your information if required by law, court orders, or in response to lawful requests by public authorities.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to implement appropriate safeguards, please be aware that no method of internet transmission or storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely dispose of it.

8. Your Rights Under Canadian Law

In accordance with PIPEDA, you have the right to:

  • Access and Update: Request access to your personal information and correct or update any inaccuracies.

  • Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions.

  • Request Deletion: Request the deletion of your personal information, provided there are no legal or regulatory obligations to retain it.

To exercise these rights, please contact us at lucy@lucypricecounselling.com

9. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age without verifiable parental consent. If we become aware of any such collection, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Please review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under PIPEDA, please contact us:

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